Stone Honing: The Most Effective Process to Remove Etches from Natural Stone Surfaces in Ridgefield, CT

January 15, 2019

Natural stone surfaces require proper maintenance in order to keep them looking beautiful. Regular care is also important for preventing damages and blemishes that can appear over time. Although natural stone tiles are sturdy and durable, there are many elements that can lead to deterioration. For instance, acidic substances and harsh chemicals can leave dull spots on the surface. These marks are known as etching. When the stone suffers this damage, it acquires an unappealing look and loses its natural gloss. Etch marks can't be removed using conventional cleaning methods. Professional stone honing is necessary when the stone is etched and damaged. This is an effective process because qualified experts use high-grade pads to smooth the stone, removing scratches, stains, and etches. For this reason, honing is the best way to successfully bring back the beauty of any stone surface.


Our next client, a housewife from Ridgefield, CT, had a natural stone floor. At first, she was able to maintain the floor, but over time, she noticed some dull spots that couldn't be removed even with regular cleaning. She kept struggling, using cleaners with harsh chemical properties. Unfortunately, this only produced negative effects on the stone. After considering her options, she decided to look for professional assistance. Luckily, her search led her to find our stone honing service in Ridgefield, CT. We were able to fully restore her natural stone floor and gave the surface a new life.

She asked one of her friends for advice and he immediately recommended us. He said we had worked on his kitchen floor and the results were fantastic. He told her to check out our website to get all the information she might need. As her friend suggested, she went online to visit our site. As she was going through the homepage, the picture gallery caught her attention. The pictures showcased all the surfaces we have successfully restored over the years. Everything looked outstanding. When she finished browsing the gallery, she read testimonials from previous satisfied clients. All the positive feedback we receive every day from our customers is a testament to the dedication we put in the work we do and the quality of our service. After thoroughly checking our website, she was convinced we could remove all the damage on her floor. She called us and scheduled a free consultation.

We arrived at her house a couple of days later for the evaluation of the floor and to offer the most effective solution for the restoration. After greeting the owner, we proceeded with the assessment. As we began the inspection, we noticed the stone was etched and had lost its shine. We told the owner that using products with harsh chemical properties had caused more damage to the floor. As we continued the evaluation, we observed the grout lines suffered from accumulation of dirt and grime. This was produced by heavy foot traffic and gave the entire surface an unclean appearance. When we concluded the inspection, we informed the owner that restoring the natural stone floor couldn't be done without using our special process and professional equipment.

We offered a stone honing service to remove all the etches from the surface with our exclusive stone-safe products and high-end honing pads. We assured the owner the entire floor would have a renewed appearance when we were finished. She was pleased with our assessment and the solution we proposed. The owner accepted our offer and agreed to set up a date for the job.

We returned on the scheduled date for the stone honing process. It was going to be a thorough procedure that required our high-end equipment and our professional, effective methods. To achieve full restoration, we had to perform several steps. We needed to address the etches on the floor, but first we made sure the surface was ready for it. We began by cleaning the stone. We used our exclusive stone-safe cleaner and a high-speed scrubber. This product now has enhanced properties that can help inhibit the growth of bacteria, fungi, mold and microorganisms. When the floor was completely clean, we performed all the necessary repairs in the grout lines, removing all the dirt and fixing all the damages. When this step was completed, we were ready to begin the honing process.

To hone the stone, we ran our high-grade pads, each with increased levels of grit. We continued grinding until all the etches and stains were removed. To reach the gloss desired by our client, we used a series of abrasive materials and our special powders. We grinded the surface until we obtained the semi-gloss finish the owner requested. We painstakingly worked on the entire floor and left the stone with a cleaner and brighter look. With the right maintenance, this great condition would last for a long time.

After we finished the process, we invited our client to see the results of our work. She was very happy to see the renewed appearance of her floor. The etches and all other blemishes were gone and the stone looked stunning. Our performance had gone beyond her expectations and she stated that from that point on, Sir Grout of Greater Fairfield County would be her company of choice for any hard surface restoration she might need in the future. After thanking us, the owner said she would certainly recommend our services to all her friends, family, and neighbors.

Before leaving, as we always do with all our clients, we gave the owner some suggestions to perform safer and more effective cleaning routines. We recommended using pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residue and won't cause any damage to the stone. Furthermore, it now has ingredients that can help provide protection against bacteria and fungi. It is also important to keep the surface as dry as possible. Spills shouldn't be left lingering on the floor for long periods of time. If any spill occurs, it should be removed immediately using a towel or a terry cloth. We suggested they avoid using abrasive tools because these can scratch the natural stone tiles. When scrubbing the surface, excessive force is not necessary after our process. The owner will be able to clean the floor faster and with minimal effort.

We do not recommend using soap-based or acidic cleaners. These products contain harsh agents that can deteriorate the natural stone tiles. They produce etching, spoiling the appearance of the floor. In addition, these cleaners leave residue that causes damage to the grout lines and can discolor or even break them. This can lead to more severe issues, such as water leakage. Also, we suggested she avoid dirty mops when cleaning the floor. Rinsing a dirty mop into the cleaning solution leads to grime build-up. For this reason, only clean mops should be used. These easy to follow recommendations, our top of the line process, and our superior products would help keep the floor looking its best.

It is possible to restore your dull, damaged natural stone floor with Sir Grout of Greater Fairfield County's professional help. Our award-wining stone honing processes can give your floor a brand-new look. We provide experienced and qualified assistance that will make any stone surface beautiful again. As a leading company in the hard surface restoration industry, we have the most effective techniques to help you with your problem. Don't hesitate contacting us by calling (203) 702-4896 or by filling out our "Request a Quote" form for a free in-home consultation. We will be happy to attend you. Also, be sure to subscribe to our newsletter to receive our latest info and promotions.

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