Our Stone Honing Experts in Wilton, CT, Successfully Rescued These Besmirched Floors

July 27, 2018

Natural stone tiles are undeniably beautiful. They add charm and timeless elegance to any room. Stone flooring offers an easy way to bring the beauty of the outdoors into any home. It gives any house a pleasant ambiance that looks good with any style and décor. Moreover, stone tiles are ideal for homeowners who are concerned about the environment because they are eco-friendly. They come straight from the earth and each tile is unique, with its own natural variations.


Most homeowners seek the high-end look, durability, and versatility this flooring choice brings. However, natural stone is not impervious to damage and requires proper maintenance. One of the drawbacks is the porous composition the stone has, which makes it prone to absorb all sorts of liquids, dirt from foot traffic, and cleaner residue. As such, it has to be regularly treated with sealing agent to prevent damage and staining. Only experts in hard surface restoration can properly perform the upkeep this precious material needs.

Our next client, an air quality engineer from Wilton, CT, had some problems with her natural stone tiles. Most of the choices she made for her home were eco-friendly, and the young woman loved to keep her house clean and spotless. She always tried to perform regular maintenance on her stone floors, and she was proud to see the natural charm her flooring choice brought to her place. Over the weekend, she had to ask her sister to stay in her house and take care of the upkeep while she was away. During the week she stayed, her sister cleaned the floors regularly. However, when the owner returned, she noticed her bathroom floor looked dingy and the mudroom floor had a nasty stain blemishing the tiles. She needed our stone honing experts in Wilton, CT to bring back the beauty of her floors.

Before contacting us, she tried to solve the problem using some DYI methods she had found online. The young woman didn't want to use any harsh chemicals, so she used detergent and water. She began cleaning the bathroom floor, and as instructed, she mixed the detergent with the water and applied it with a sponge on the entire floor. She performed the same procedure on the mudroom. When the indicated time had passed, she wiped and rinsed the surfaces with a mop and dried the tiles with a cloth. The owner spent almost all day cleaning, and when she finished, there were no positive results. The stain remained on the mudroom's floor. The bathroom's stone tiles looked unappealing. She was not pleased with this outcome and decided to call her mother to ask for her advice.

Her mother suggested hiring a professional stone honing company to take care of the problem. She recommended Sir Grout of Greater Fairfield County because she had heard we were the best in town. The young woman took her advice and went online to check out our website. As she browsed the page, the before and after picture gallery caught her attention. The pictures showcased the professionalism of our work and the outstanding results we provide our customers. She was happy to see we had achieved impressive renovations on natural stone surfaces with similar issues as hers. After reading the comments from previous satisfied clients who certified us as a leading company in hard surface restoration, she decided to schedule a free in-home consultation by filling out a "Request a Quote" form.


On the appointed date, we arrived at the house to begin the evaluation of the surfaces and to offer the most effective solution for the problems. After greeting the owner, we proceeded with the assessment. We began by examining the bathroom's floor; we noticed scratches left by foot traffic, dulling of the stone, and the accumulation of dirt in the grout lines. We could also tell the sealant on the surface had worn out, and this can cause a myriad of problems. We explained that unsealed natural stone tiles can absorb cleaner residue or any splash of liquid left lingering on the surface for long periods of time. We continued by inspecting the mudroom's floor. We found out that it suffered from the same issues and on top of that, it was marred by a nasty stain. This was most likely caused because the floor was not properly dried after cleaning.

The surfaces needed our professional tools and techniques to be fully restored. We offered a stone honing service to give the surfaces a brand-new look by removing all the scratches, dull spots, and stains from the floors. We would use our high-quality stone-safe products to ensure the best results possible. We would also use our color seal process to protect the grout lines from damage in the future. Our exclusive product, ColorSeal, is a highly resistant sealant that blocks the absorption of liquids, preventing stains and fungi growth. To finish, we would seal the surfaces using our top of the line Stone Armor. This unique product provides an extra layer of protection while giving the stone an enhanced look. The owner was pleased with our assessment and immediately set up a date for the job.

We returned to our client's house a couple of days later to begin the stone honing process. It was a thorough procedure that required professional tools, advanced techniques, and the highest quality products. Several steps were going to be necessary to complete the job. We decided to start working on the bathroom's floor. We began by cleaning the tiles using a stone-safe cleaner and a high-speed scrubber. Our cleaner now has an enhanced formula that can help inhibit the growth of bacteria, fungi, mold and microorganisms. This was important to remove all the dirt and dust and leave the stone ready for the following step. When the floor was spotless, we performed all the necessary repairs in the grout lines and left them looking brand-new. Once this was done, we started the honing process. We ran three sets of honing pads with increasing levels of grit.

We continued grinding until all the dull spots and scratches were removed from the stone. When this was completed, we were ready to begin the color seal process. We applied our state-of-the-art ColorSeal on the grout lines. This gave full protection against water, stains, mold, and mildew. It also enhanced the look of the grout by giving it a beautiful color. We painstakingly worked until all the lines were completely shielded. After we finished the sealing process, we proceeded to restore the mudroom's floor. To remove the stain, we ran our honing pads with an increased speed. After thoroughly grinding the stone, the stain no longer blemished the surface. To finish the process, we used our top-notch sealant, Stone Armor. This unique product provides an extra layer of protection. It is especially useful on floors because it mitigates the damage from the wear and tear of heavy foot traffic, and it also blocks the absorption of liquids, making the stone resistant to stains and discoloration.

After all the steps were completed, the floors looked astounding; their natural, charming beauty had been fully restored. All the scratches and dull spots had been removed, giving the tile a gorgeous new look. The grout lines were pristine and had an amazing, vibrant color, thanks to our special sealant. The stain from the mudroom's floor was finally gone, revealing the allure of the surface. This high-level restoration was only possible with our experienced techniques and professional tools. The end result would be easy to keep, and with the right maintenance, it would last for years to come.

We invited our client to see the outcome of our work. She was thrilled to see her floors spotless and beautiful. All the dullness was gone and the stain no longer besmirched the natural allure of the stone. She was impressed by the astonishing restoration and said it went beyond her expectations. Pleased with our performance, the owner stated that from that point on, she would certainly recommend Sir Grout of Greater Fairfield County to all her friends, family, and neighbors.

We provide our clients the best solution for their problem and guarantee long lasting, easy to maintain results. We also take time to train them on how to perform proper maintenance on their restored surface. Before leaving, we gave the owner some recommendations and suggestions to keep her floors in great condition.

• Use pH-neutral, stone-safe cleaners, such as Sir Grout's Sir Grout's Natural Hard Surface Cleaner. Our product has ingredients that can help provide protection against bacteria and fungi. It is important to stay away from harsh cleaners because natural stone is sensitive to anything acidic. Using these types of cleaners increases the risks of dulling the surface. Do not use: vinegar, ammonia, or any other product that has acidic properties. Also, for the bathroom we recommend not using bar soaps because they leave residue that can give an unsightly appearance to the grout, as well as promoting mold and mildew growth. We suggest using liquid soap instead.


• Do not let the surface air dry. If any liquid or cleaner residue is allowed to soak into the stone, it can cause discoloration or stains. For the bathroom, we recommend leaving the door or a window open after use to keep it well ventilated and dry.


• The sealant should be reapplied every year. Natural stone surfaces need to be sealed periodically to prevent damages. If they are unsealed, all sorts of liquids would be easily absorbed causing all kinds of problems, such as stains, leaving blemishes on the stone that won't be removed with conventional cleaning.

Our qualified techniques, exclusive products, and these easy to follow steps are guaranteed to keep the beautiful, natural appeal of the floors for a long time.

At Sir Grout of Greater Fairfield County, we have the solution for your hard surface restoration problems. Our professional assistance is the best choice for restoring any natural stone to its prime days. We provide award-wining stone honing processes that will bring back the beauty of your surface. As a leading company in the hard surface restoration industry, we offer the most effective techniques to help you with your problem. Don't hesitate to contact us by calling (203) 702-4896 or by filling out our "Request a Quote" form for a free in-home consultation. We will be happy to attend your needs. Also, be sure to subscribe to our newsletter to receive our latest info and promotions.

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