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Our Stone Cleaning Service in Newtown, CT Renewed This Client's Natural Stone Floor

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June 13, 2019

Recently, a homeowner from Newtown, CT contacted us to have their natural stone floor cleaned and sealed. The surface was suffering heavy wear and tear and needed to be repaired. Even though his primary concern was finding out if the structure of the floor was compromised, he also wasn't happy with the way it looked. The color of the grout was inconsistent and the stone was dingy.

Before and after Picture of This Floor after a Stone Cleaning Job in Newtown, CT
He tried cleaning the floor on several occasions, but none of the attempts yielded positive results. In fact, he found many water stains across the surface during his cleaning sessions, but he couldn't remove any of them. Frustrated, he decided to look for professional help. He went online and searched for stone cleaning professionals in Newtown, CT. To his surprise, he immediately found a company that provided the services he needed, Sir Grout of Greater Fairfield County. After browsing the website and seeing our experts had carried out several stone cleaning jobs with success, he called to schedule a free in-home consultation.

When our team of experts arrived to see what they could do to help the customer, they saw the surface in question: a beautiful natural stone floor. After inspecting it, they determined a stone cleaning and sealing procedure would be the best way to restore the surface to its former glory. Despite its dull and stained appearance, the structure of the family room floor wasn't compromised. The customer was pleased to hear that and agreed to their offer.

Heavy foot traffic and spills can wreak havoc on natural stone floors, humidity not only contains water which can harm any kind of stone, it also promotes dirt build up and harmful residues that can cause problems such as staining and discoloration. Despite their smooth look, the stone on the client's floor have a porous composition that makes them far more vulnerable excess moisture.

On the day of the job, our experts began by soaking the entire surface with a pH-neutral stone-safe cleaner with antimicrobial properties. This cleaner contains sanitizing agents that get rid of harmful microorganisms for up to 24 hours after it has been applied. Each application also helps inhibit their growth for up to one week. In this customer's case, sanitizing the surface was a key step toward recovery. The wear and tear caused by excess moisture brought harmful organic growths that could become a health hazard if left unattended. Next, our skilled technicians used a high-speed scrubber and a vapor steam cleaner to deep-clean the surface.

Our techs made sure to clean the floor until it acquired an even color across the entire surface before moving on to the next step, which was the application of our proprietary sealant, Stone Armor. This is a sealant that keeps natural stone surfaces protected from water, dirt, mold, mildew, and other harmful external agents. This sealant helps preserve the floor's new appearance for several months.

When they showed the customer the results, he was extremely happy. Not only was he pleased with the outcome, but also how it was done in such a timely manner, taking just one day. The homeowner thanked our team for helping him get rid of his concerns regarding the floor and said he would recommend Sir Grout of Greater Fairfield County's services to his friends and family.

Our team gave the homeowner some recommendations before they left to help him preserve the surface. First, they explained the client that cleaning the floor once a week using a pH-neutral stone-safe cleaner like Sir Grout's Natural Hard Surface Cleaner is the best way to keep it in good condition. This cleaner does not contain acids or soapy products, so it won't damage grout or leave any residue behind. Second, they advised him to keep an eye on the state of the floor's sealant. To do this, the homeowner should place a few drops of water on the stone tiles and grout lines. If the water immediately seeps in, the floor must be re-sealed. As their third and final tip, our techs suggested wiping excess moisture and spills away from the floor as soon as it happened. When water sits on any surface for too long, it can cause a myriad of problems ranging from dirt accumulation to severe water damage. In the case of damage, calling professionals right away is the best course of action to avoid costly repairs.

Have your stone surfaces seen better days? Are you in need of a stone leaning service? If you're in Newtown or nearby areas, make sure to contact the leading experts in the field of hard surface restoration, Sir Grout of Greater Fairfield County. We offer a wide array of residential and commercial services to keep your surfaces looking great. Call us at (203) 702-4896 or fill out the "Request a Quote" form on this website to schedule a free evaluation today. You can also keep up with our latest work and promotions by subscribing to our newsletter.

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