Our Crew Restored This Countertop in Greenwich With Our Stone Sealing Expertise

December 15, 2025

A homeowner in Greenwich, CT, started to feel overwhelmed after a few weeks of no progress on her soiled countertop. She turned her weekly cleaning sessions into a daily routine, but no part of the surface looked smooth. Being made of natural black stone, its color only drew attention to countless etch marks and other discolored spots.


The problem was beyond her means, but the homeowner wasn't going to settle for an unsightly counter. She wanted to get professional assistance, so she went online, hoping to take notes of any local restoration service she found. Luckily, there was no need to look further after she found Sir Grout of Greater Fairfield County. Everything she read about our Greenwich stone sealing service increased her optimism, and it didn't take long for the homeowner to take the next step.

Following her request via the website's contact form, our techs went to her home on the scheduled date for an in-home evaluation. We observed the flat surface and checked the state of the stone. Just like the homeowner had suspected, regular cleaners were useless against etch marks, and their harsh ingredients only marred the stone's natural color. Our experts listed the problems caused by using traditional products on unsealed stone surfaces after confirming that there was no lasting damage. Traditional cleaners often trigger discoloration, especially when high-traffic surfaces take the brunt of spills and other minor accidents.

Our crew offered to clean, enhance, and seal the surface as part of their full restoration service, and the homeowner gratefully took the chance. She scheduled a new appointment, and we agreed to return to her house a couple of days later.

No time was wasted when the restoration date arrived, and our specialists were at the client's doorstep first thing in the morning. At the start of the process, we used a stone-safe cleaner on the surface. Our cleaner won't subject delicate stone surfaces to harsh ingredients. For all its durability, natural stone can lose its color and shine when it's constantly exposed to generic cleaners.

When it was time to address the etch marks on the countertop, our techs honed the stone with multiple sets of diamond pads and used high-end powders to polish the surface. This way, we made the counter take a smooth finish and gradually regain its natural shine.

By then, our specialists were ready to seal the flat surface. We applied our signature stone sealant without leaving any part untouched. Our sealing formula works to minimize the effects of wear and tear, preserving natural stone surfaces against water, mold, mildew, soap scum, and many other substances. After our techs cleaned the sealant's residue, the counter's beauty was on full display.

The client loved the results as soon as she saw her countertop. Once again, the black stone granted a unique air of elegance that had been lost after the first signs of etching. While thanking our specialists for an amazing service, the homeowner promised to spread the word all over Greenwich, CT.

The homeowner asked our techs for maintenance tips, knowing that she could trust our input. Our specialists listed the necessary tools for a successful cleaning routine, starting with pH-neutral products to avoid long-term discoloration. Unlike regular cleaners, products like Sir Grout's Natural Hard Surface Cleaner have no acidic imbalances in their formula. This means that homeowners can use our cleaners as often as needed to keep a smooth, glowing surface; they won't be risking etch marks and other issues while upgrading their cleaning routine with better results. In addition, your living spaces won't be contaminated by toxic fumes.

Keeping a hygienic environment is difficult when you consider all the dampness that permeates kitchen and bathroom surfaces. Concealing marks on black stone is even harder. With this in mind, our techs told the client to wipe product residue and water droplets with non-abrasive tools. A terry cloth or a clean towel is enough to do the job.

You don't have to bounce between different cleaners to hide the etch marks on natural stone surfaces. The specialists at Sir Grout of Greater Fairfield County are here to help you with the best hard surface restoration method. We transform stone counters and floors without exposing the surface to further damage. If you're interested in our services, call (203) 763-1332 if you want to learn more or schedule a free quote online to request an in-home evaluation with our techs. Also, be sure to subscribe to our newsletter to learn more about our latest promotions and updates.