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Below are various video and written testimonials of satisfied customers.
I was very happy with Chris and Tom. They went above and beyond. Even during bad weather, Tom scheduled a video call to create my estimate. Every individual I dealt with followed up promptly and was one time for appointments. I love my bathroom, and they educated me on care for my marble. I was considering getting rid of my marble due to maintenance. I didn't have to, what a great value!
The technicians from Sir Grout arrived exactly on time. They were very professional, polite and clean. The work that they performed and the results that they obtained on the floor ceramic tile and tile in the shower stall was beyond our expectations. Truly, they are experts and their results are magic!
We needed work on our shower grout and a bathroom marble countertop. Cole did an excellent job on both. The counter looked better than when it was brand new and the shower grout work was better than we expected. I would recommend Sir Grout to anyone who needs these kinds of services.
This company was wonderful to work with-friendly and professional! It was such a relief to find a company that came out to do a job for us when they said they would, and finished in the time frame they promised. Chris is the gentleman who repaired the tiles in our master bathroom shower, and he did a great job...it looks like nothing ever happened! Nice to deal with a company that hires wonderful workers and stands by their work. Highly recommend!
Hi Tom. I just wanted to send a quick note to say thank you for the wonderful work Chris did for us. The shower looks great and Chris did an awesome job from start to finish. He was friendly, respectful, and I would not hesitate to recommend him and your company to anyone. I was also wondering if Chris had mentioned the additional quote we wanted to get for our downstairs shower/tub. We would be interested in seeing what it would cost to do the same level of restoration. Thank you.
We live in Greenwich, CT. When our bathroom needed some grout work, we shopped around a bit and talked to a few different vendors. Sir Grout was the most expensive of them all but at the same time they also seemed to be the most knowledgeable and detail-oriented. Cole articulated the entire process very well and were very transparent about what he was going to do. So we decided to give him a chance. We're so glad we made the right choice. Cole was a very courteous and very professional throughout the entire process (from survey to delivery). The quality of his work is top class and definitely justifies the high price point. Don't know about the other Sir Grout people, but I can recommend Cole 100% without any reservation. We'll definitely use him again for our other bathrooms when their time comes. He finished our bathroom beautifully. It looks brand new and we're very happy with it. We will maintain the new grout with great care and will clean it with a PH-neutral solution regularly. I expect the new grout to last at least 10 years if not more. If it doesn't, I'll be sure to come back here and revise my review!
My experience with Sir Grout was definitely five star!! My floors turned out amazing... better than I could have imagined. The whole process was so fast... very quiet... not messy... Everyone was very friendly, professional and caring. I would recommend them to anyone with complete confidence!
I am surprised by some of the bad reviews of Sir Grout. I notice that the issues evolved after some time had lapsed. I hope I do not have the same experience, because, for now, I am very pleased with everything about Sir Grout. I had received a quote to clean my large kitchen floor 4 years ago and decided not to do it at the time. When I decided that 22 years was too long to tolerate the original beige- now brown- grout on the ceramic tile floor ,without at least trying to clean it up, Sir Grout honored their quote of 4 years ago. The alternative was to replace the whole floor for 30K. Needless to say, I was relieved and continued to be as the appointment was kept to the minute, the 3 technicians polite, pleasant, and efficient. In addition, they were the most cheerful trio I had ever experienced, as they worked hard in a dirty job. The end result was a floor which is completely rejuvenated and looks brand new. I'll follow their care instructions carefully, and I hope to get another 22 years out of it. They deserve 5 stars!
I would highly recommend Sir Grout. Carl showed up on time, and was so courteous, answering all my questions regarding the work. Before beginning the job, he reviewed the plan with me that Tom made from the initial visit. He did an amazing job on two of my bathrooms. They both look brand new. Thank you for your skill and professionalism.
Hard working, courteous and professional team of workers. Cole and Carl arrived on time and worked through the day and delivered the results that were discussed with Tom during the initial visit. The grout in the tile floors of the kitchen, bath and basement all look like new. We are completely satisfied.
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