Incredible Outcome for This Shower After a Stone Cleaning Service in Greenwich, CT

December 21, 2017

Natural stone showers can give your bathroom a different look than regular tile showers, but there can be a price to pay if you don't take proper care of them. Grout lines must be cared and sealed to prevent the moisture from damaging them, which was what happened to this homeowner in Greenwich, CT. He is a busy doctor and since he wasn't at home much, he couldn't dedicate all the time he needed to deeply clean his house. Long time ago, he had a day off from work and he promised himself that he would clean his house. He noticed that something very odd was happening in the bathroom. The granite shower was looking dull compared to when it was first installed and it had a white substance that was unsightly and uncomfortable on the bottom of his feet. On his subsequent days off, he tried to deeply clean the shower, but the problem was getting worse and worse. That was when he realized that he probably had to seek for professional help as soon as possible.


He went to the local store and bought several cleaning products and went back home and didn't waste any time. When he started cleaning, he noticed that the white powder covered all the grout lines and tiles on the floor of his granite shower. He thought that he had waited until it was too late and that there was no way that he could fix the issue by himself. He decided to hire a professional stone cleaning service in Greenwich, CT to do the job for him.

The homeowner immediately started to look for a reliable and high-quality company, so he called a friend who had told him that she had hired a stone cleaning service for her marble kitchen floor. He told her about the problem he had in his granite shower. His friend recommended Sir Grout of Greater Fairfield County and said that the results she had gotten were incredible. The doctor trusted his friend and searched online for our services. He noticed that our website was among his top search results. He started to look at some pictures in the before and after section of our website and read some reviews from satisfied clients. He was amazed by the good reviews that the company had. He was convinced and gave us a call to schedule a free, in-home consultation.

Our experts arrived at the scheduled time to offer the worried client the best and most effective solution for the problem in his granite shower. The homeowner invited our team into the bathroom for them to see the issue he was talking about. Our technicians noticed the white substance on the shower floor right away and asked if he had hard water in the house. The answer was yes. Our experts explained that this and his use of incorrect cleaning methods and products were the main reasons why the white powder, which is called "efflorescence," was there. Additionally, they explained that hard water often chemically reacts with soap, creating a lot of soap scum. Also, our team told the homeowner that to solve these two problems and not damage the granite stone, the ideal service was a stone cleaning job followed by our grout sealing procedure. After the photos the client had seen online, he agreed without hesitating.

Efflorescence is caused by water that evaporates while carrying mineral salts through the stone surface. When this happens, it leaves white powder on the stone, which is very hard to remove.

A few days later, our team returned to start the stone cleaning process. The first step was to use an adequate cleaner and wait for it to dissolve the soap scum and the mineral buildup on the shower floor. Since it was a granite cleaner, there was no risk of damaging the stone. Then, we used a high-speed scrubber to remove the soap scum and the dirt between the grout lines in the shower. After that, we vacuumed the hard-to-reach places to deeply clean the surface.

Once the cleaning process was done, it was time to apply our exclusive product, ColorSeal. Our technicians explained that this product would protect the shower's granite and grout lines from water damage and make the shower easier to clean.

When the stone cleaning process was finished, our crew had the doctor come see the results for himself. He couldn't believe the outstanding results that our stone cleaning service had achieved. He never thought he would see his shower looking so bright and perfect. He thanked us several times and mentioned that if anyone he knew needed our services, he would recommend us without thinking twice.

Before leaving, our experts explained to the homeowner that there was a high probability of soap scum appearing on the shower again due to using hard water. Our team mentioned that the best solution was to invest in a water softener. Also, they told him that regular, professional maintenance was the second-best solution.

If you are having problems with your natural stone surfaces, it is time to call the professionals at Sir Grout of Greater Fairfield County to solve the issue. We have the experience to give your stone surfaces a brand-new look. Call us at (203) 702-4896 or fill out our "Request a Quote" form. To learn more about our services and latest promotions, subscribe to our newsletter.

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